Handling "send me some information"
"Send me some information" is usually a courteous way to end the conversation without saying no. Material sent after a doorstep conversation is rarely read. The useful move is to accept it and attach something concrete to it — a specific return time or a booked call — so the outcome has a date rather than a vague intention.
What it usually means
It lets the homeowner end things politely while appearing to keep the door open. Most reps know this and still treat it as interest, which is how a pipeline fills up with doors that were never going anywhere.
Do not argue with it either
Naming it as a brush-off is accurate and useless. The person gets defensive, the exit becomes a hard no, and you have spent goodwill on a door you were not going to win today.
Attach a date to it
Agree to send something and propose a specific time to follow up. If they engage with the time, there was real interest. If they do not, you have your answer and can log it accurately instead of carrying it for a month.
Common questions
- Should I actually send the information?
- Yes, if you said you would. Not sending it is the one version of this that damages anything beyond the single door.
- Is it worth following up?
- Once, at the time you proposed. Beyond that you are following up on a decision that was already made at the door.
- How should I log it?
- As a callback only if a time was agreed. Otherwise it is a no wearing better manners, and logging it as interest distorts your numbers.
More on scripts and objections
Openers, pitches and the objections every rep hears — with the answers that hold up on a doorstep.
- A door-to-door script that does not sound like one
- Openers that survive the first three seconds
- Handling "not interested"
- Handling "I’m busy right now"
- Handling "we already have someone"
- Handling "too expensive" at the door
- Handling "I need to talk to my spouse"
- Building rapport in under a minute
- Closing on the doorstep
- Asking for referrals at the door