Do-not-knock lists and how to honour them
A do-not-knock list records addresses that have asked to be left alone. Some are maintained by a municipality and are legally binding, and some are internal to a company. Honouring them matters legally in some jurisdictions and practically everywhere, because one complaint costs a company far more than the door was ever worth.
Two kinds, different force
Municipal registries carry legal weight where they exist and knocking a listed address can produce a citation. Internal lists are a company's own record and carry no legal force, but they are how a firm avoids re-annoying a household that already complained.
It has to survive rep turnover
A do-not-knock record living in one rep's memory disappears when they leave, and the next rep knocks the same door. That is how a single complaint becomes a pattern, and it is a records problem rather than a discipline problem.
How KnockMode handles it
Do not contact is one of the six dispositions, and it stays on the address in the workspace it was recorded in. There is no cross-company shared list, and there should not be one: a household that asked one company to stop has not made a statement about every company.
Common questions
- Is a do-not-knock list legally binding?
- Municipal registries are, where they exist. A company's internal list is a policy rather than a law, and worth treating as binding anyway.
- How long does a request last?
- Treat it as permanent unless the household says otherwise. Re-testing it after a year is how a resolved complaint becomes a live one.
- Does KnockMode share do-not-contact across companies?
- No. The record stays in the workspace it was created in, and asking one company to stop is not a statement about all of them.
More on canvassing
Canvassing as a discipline — planning coverage, working a neighbourhood, and the difference between canvassing and knocking.
- What canvassing actually means
- Canvassing versus door knocking
- Canvassing strategies that hold up
- How to plan a canvass
- Working one neighbourhood properly
- Blitz days, and when they backfire
- Political canvassing
- Canvassing for nonprofits
- Permits, licences and no-soliciting
- How many reps to put on a street
- The numbers that tell you a canvass worked